As in any strategic project, key stakeholders should be engaged from the start. Citizens should be involved in the design of the policies so as to ensure a fuller and more realistic picture of the drivers and barriers shaping people’s behaviour, as well as to assess the ideas generated in the previous steps.

In the ENTRUST project, engagement with citizens created an excellent opportunity to exchange ideas and information and learn from each other.

During the first part of the workshop, it could be interesting to let the community validate the policy recommendations presented through a red-amber-green chip exercise. To enable greater exchange among participants, three groups of approximately 3-4 people could be created. The exercise consisted on assessing each policy recommendation through a colour code; green for highly accepted recommendations, amber for accepted recommendations but under reformulation/modification and red for not accepted/disagreed. The resulting marks enabled to assess the acceptance of the policy measures. The second part of the workshop could be dedicated to brainstorming and discussion.

Contributions from the community enabled the creation of several new policy options, helping to modify and refine the policies presented.